Billing & Refund Policy

1. General Information

All transactions on this website are processed securely through our authorized payment processor, CCBill.
Your payment information is never stored on our servers.
Charges will appear discreetly on your billing statement.

2. Billing Terms

  • Payments are processed in EUR/USD (depending on your location).

  • Both subscription and one-time purchase options are available.

  • You will receive an email confirmation after each successful transaction.

  • For subscriptions, billing will occur automatically at the agreed interval until cancelled.

3. Refund Policy

Our services are digital and personalized. For this reason, all sales are final and non-refundable once the service has been delivered.
Refunds will only be considered in cases of:

  • Duplicate transactions

  • Technical errors preventing access to purchased content

If you believe you have been charged in error, please contact us within 7 days of the transaction for review.

4. Cancellations

Recurring subscriptions can be cancelled at any time by contacting our support team:
📩 contact@alleria-ai.com

You will continue to have access to the service until the end of your current billing cycle.

5. Support Contact

For all billing inquiries, please reach out to:

  • 📧 Email: contact@alleria-ai.com

  • 🏢 Company: Allerliebe UG, Reutlingen, Germany