Billing & Refund Policy

1. General Information

All transactions on this website are processed securely through our authorized payment partners 🔒. Your payment details are encrypted and never stored on our servers.

For your privacy, all charges will appear discreetly on your billing statement.

2. Billing Terms

• Payments are processed in EUR or USD, depending on your location 🌍.

• Both subscription plans and one-time purchases are available 🎁.

• You will receive an email confirmation after every successful transaction.

• For subscriptions, recurring billing will take place automatically at the agreed interval until you cancel.

• If you upgrade, downgrade, or switch packages, adjustments will be reflected on your next billing cycle.

3. Refund Policy

Our services are digital and personalized, which means they cannot be refunded once delivered ✅.

Refunds are only granted in cases of:

• Duplicate charges 💳

• Technical errors ⚡ preventing you from accessing the purchased content

If you believe you’ve been charged incorrectly, please contact us within 7 days of the transaction for review.

4. Cancellations

• Recurring subscriptions can be cancelled at any time by contacting our support team 📩.

• Once cancelled, you will continue to have access to the service until the end of your current billing cycle.

• No further charges will be made after the cancellation is confirmed.

5. Support Contact

For all billing or technical inquiries, please reach out to us:

📧 Email: contact@alleria-ai.com
🏢 Company: Allerliebe UG, Reutlingen, Germany

Our support team will reply within 24–48 hours ⏳.